Refund / Cancellation

How about refunds??

We are going to explain this to you without complicated legal terms.

At kitesurfschool.nl, your booked course remains valid for a long time. We apply a standard validity period of 2 years for a new booking. Didn’t manage to schedule your lesson within 2 years and still want to? Contact us, and we’ll extend your course by another 2 years. So, you won’t easily lose your lesson with us.

Cancellations and Changes
Do you want to cancel your course? That's possible, but no refund will be issued since you can still take the course with us even a few years later.

Something has changed with my health
Has something changed with your health that prevents you from taking or wanting to follow the kitesurf course? In that case, you can contact your insurance provider with a doctor's note to explain the situation. This is often covered.

I booked incorrectly and have already paid
No problem. Contact us, and we will help you. In some cases, it's easier to make a new, correct booking, and we will cancel the incorrect booking and refund your payment. There are no additional costs involved.

Gift Card
Do you have a gift card and want to redeem it? This can only be done by booking a lesson or using it as store credit in our shop. Contact us for more information. A gift card is never exchanged for cash.

I don't want to take my course, but I would like to use the money instead.
You can cancel a course with us and use the full or remaining amount as store credit. However, we charge a €25 fee to convert this. So, you will receive €25 less in credit.